The days of brick and mortar banking are fast becoming a thing of the past as Access Bank launched its WhatsApp Banking in keeping its tradition of breaking new boundaries of innovation.
Designed to provide customers with easy and reliable banking transactions, the WhatsApp banking service allows users to automate most parts of the banking experience, providing customers the ease of remote banking with the efficiency of the best personnel and the intimacy of a customised experience.
Speaking on the product, executive director, IT & Retail Operations, Access Bank, Ade Bajomo, said, “Access Bank continues to keep the pace as a leader in the digital banking revolution in Nigeria, with the launch of banking services on WhatsApp, one of the largest social media platforms. This is yet another innovative way to connect customers to the plethora of services and banking options available to them from the comfort of their mobile phones.”
He noted that “now Access Bank is bringing banking closer to its growing customers by leveraging on the WhatsApp Application. We are excited to see the rate at which the service is being adopted and we cannot wait to see more of our customers enjoy the experience.” Access WhatsApp banking is a non-intrusive service which does not require users to download a new application or use extra data to access the options available. It works with the existing WhatsApp application and can be used immediately.