In its bid to rid the country of mutilated naira notes, the Central Bank of Nigeria (CBN) recently advised the public to exchange such notes at their banks, having earlier issued a directive to the banks to withdraw the bad notes in three months starting from June 3 to September 2, 2019.
There have however some allegations and concerns that some banks were rejecting the bad notes brought in by customers for exchange. Some banks have also been fingered in infractions in the handling of new notes.
In a tweet on Friday, the CBN urged Nigerians to report such banks.
“You can call the CBN Contact Centre on +2347002255226 if your bank refuses to accept unfit and mutilated notes from you #MutilatedNairaNotes” the tweet read.
The apex bank’s latest order comes after the failure of banks to heed previous directives.
Director, Corporate Communications, CBN, Isaac Okoroafor, at a sensitisation session with stakeholders in the Southwest last month, had disclosed that the CBN has set up departments to listen to customers’ complaints if banks refused to heed the order.