Digital insurance companies, Heirs Insurance Limited (HIL) and Heirs Life Assurance (HLA), have launched online insurance purchase on their websites www.heirsinsurance.com and www.heirslifeassurance.com.
The firms said insurance policies can be purchased within five minutes on the websites while claims can be filed and settled in 24 hours on the websites.
The companies said The revolutionary, interactive websites—first of their kind in Nigeria—ensure that customers have access to quick insurance, completing transactions in minutes wherever they are, without any human intervention.
The innovation signals the kick-off of the companies’ ambition to digitalise insurance and provide a viable alternative for customers to purchase products and request claims without delay, as well as learn more about insurance.
The Managing Director (MD), Heirs Life Assurance, Niyi Onifade, explained that the websites were designed to remove the barrier of accessibility.
“For us at Heirs Insurance and Heirs Life, our business revolves largely around satisfying our customers and we understand the important role technology plays in making that happen, as well as widening the scope of our offering to underserved markets. Presently, our websites offer a web app feature that allows customers to buy and pay for policies in just five minutes and request for claims within 24 hours. This, we believe, is the ease customers truly deserve and we are glad to be pioneering that”. He said.
The Ag. MD/CEO, Heirs Insurance Limited, Dr. Adaobi Nwakuche, confirmed the stance of the companies on technology offering ease and comfort to customers.
She said: “We are delighted that customers can now purchase products via our websites. This milestone speaks to the innovation we are bringing into the insurance industry and more importantly, our commitment to our customers. Our promise of simple, quick, accessible, and reliable insurance service is closer than ever.”
Both chief executives have emphasized in recent public engagements that the companies would constantly be at the intersection of technology and innovation, leveraging the power of both factors to provide for customers, well-tailored, value adding products at affordable prices.
Heirs Insurance Limited (HIL), the general insurer, with the mandate to protect people’s properties, and specialist life insurance company, Heirs Life Assurance Limited (HLA), with a vision to provide financial security and life insurance plans for people, are positioned to become the leading Nigerian insurers leveraging digital technology to provide simple, quick, reliable, and accessible insurance to individuals and businesses.
With paid-up share capitals of N10billion and N8billion respectively, HIL and HLA commenced full operations with a workforce of astute and experienced professionals, and a robust financial capacity to underwrite all classes of general and life insurance businesses. The companies are supported by top-notch Reinsurers to provide second-layer security for clients’ insurance portfolios. Both companies are subsidiaries of Heirs Holdings, a pan-African investment group with presence across twenty three countries worldwide.