By Samuel Adegoke
The Ibadan firm where 57 members of staff tested positive to COVID-19, iSON Xperiences, has spoken on the issue, declaring that it has taken measures to contain the virus and protect its workers.
The firm,ISON Xperiences, which operates in a building in the Dugbe central business district of the capital city, is a personnel outsourcing firm operating customer centre for two major telecommunication companies – MTN and Airtel.
Fifty seven of its staff had tested positive to COVID-19, following series of tests.
In a statement on Tuesday, iSON Xperiences said it has implemented strict COVID-19 pandemic preventive measures including social distancing norms, embarked on awareness campaigns for employees, mandatory use of sanitizer and masks, temperature checks, and general health checks at the in-house clinic based on World Health Organization (WHO) guidelines.
The statement read: “We have ensured Contact Centre services are available on a 24/7 basis with additional Work from Home Customer Service Advisors activated and maintained ‘Business as Usual’ for us as well as for our Customers.
“Important points with regards to our Nigeria operations – we have some of our employees who were detected positive for Covid-19 at one of our centres in Ibadan.
“Employees with suspected risks have undergone the necessary test and placed in isolation under the supervision of the Nigeria Centre for Disease Control (NCDC). Together with the authorities, we will ensure the full return of our employees to good health for their eventual resumption back at work.
“As of now, our office premise is temporarily closed for thorough disinfection. We are focused on providing services in a safe and healthy environment, and taking the necessary proactive measures to minimize the spread of COVID-19 virus.
“We thank Oyo State Governor’s Task Force, NCDC and our Clients for their invaluable support in handling the unprecedented situation.”