Samsung Electronics is recalling its flagship Galaxy Note 7 smartphone over cases reports in the US and South Korea that the phones “explode” during or after charging.
“We have received several reports of battery explosion on the Note 7 that and it has been confirmed that it was a battery cell problem,” the president of Samsung’s mobile business Koh Dong-jin told reporters.
The company is making the massive and unprecedented recall even after saying that it has confirmed only 35 cases of the “explosion” worldwide.
The firms said it would take about two weeks to prepare replacement devices, explaining that customers who already bought the phone will be able to swap it for a new one.
According to Samsung, the phone has been launched in 10 countries so far but with different companies supplying the batteries.
The recall comes just one week ahead of an expected presentation of a new iPhone model from its main rival Apple.