The U.S. Consumer Product Safety Commission has announced a recall affecting 2.8 million Samsung Electronics Co. washing machines, saying that the tops of the machines can detach during use.
The company has received more than 700 reports of incidents and nine reports of injuries including a broken jaw, the agency said Friday.
This is another blow to the Samsung’s reputation after its “explosive phones” episode.
The washing machine recall affects 34 top-loading models sold at various stores starting in 2011.
Remedies include in-home repairs, rebates and refunds. Consumers also would receive label kits and, until they receive them, are instructed to use cycles with lower spin speeds for bulky items.
According to the Wall Street Journal, in August, three consumers filed suit against Samsung, alleging that their machines suddenly exploded while in use.
Samsung’s consumer electronics business, which includes the company’s television and home appliance divisions, is a relatively small part of its business. Typically, the division contributes just about 10% of the company’s operating profit. However, in the most recent quarter, which was marred by the Galaxy Note 7 debacle, consumer electronics accounted for 770 billion Korean won ($672.5 Million) of operating profit, 15% of Samsung’s overall operating profit of 5.2 trillion won.