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By Emmanuel Adeleke
Telecommunications giant, MTN Nigeria, has disclosed that multiple fibre cuts are responsible for the service outage experienced by its subscribers on Wednesday.
Several users had complained about suffering network disruption and outage.
According to a post on its X account on Wednesday, MTN said the outage is affecting voice and data services.
The telecommunications company also expressed regret at the downtime experienced by its customers.
“You have been experiencing challenges connecting to the network due to a major service outage caused by multiple fibre cuts, affecting voice and data services.
“Our engineers are working hard to resolve with services gradually being restored in some areas,” MTN wrote.
The telecommunications firm apologised to its customers for the inconvenience and asked for patience and understanding as its team works to restore full service as soon as possible.